IT Support Services

IT Support

Maintaining a consistent and reliable network never looked so good

You do not want to spend precious resources on technology downtime. It costs you time and money, and the headaches distract you from the constant improvements essential to your IT strategy. Our information technology support services are designed to keep your IT equipment working at its peak to protect your most valuable business assets.

We provide IT support service anytime, anywhere. Our advanced tools give you complete visibility into the operation of each site, allowing you to stay focused on your core competencies. Comm-Works is your single-source multi-manufacturer information technology and network provider that will proactively make sure you are running at peak performance.

Global Maintenance

Maintenance

Your technology is critical to the success of your business. We perform preventative maintenance on an annual, bi-annual, or quarterly basis to meet your needs. This can include every aspect of technology including surveillance cameras, hardware and software patches, and even making sure equipment closets are terminated correctly.

It is critical to stay up-to-date with your technology for many reasons, including:

  • Avoiding high repair costs down the road
  • Business risks including security problems and lawsuits
  • Lost revenue from lost data and other system failures

Comm-Works’ IT support keeps your networks and other technologies running at peak performance regarding security and efficiency, saving you time and headaches down the road.

Depot Repair

Our Depot Repair operations can fix the small things and put valuable equipment back into service. Our state-of-the-art logistics center efficiently and quickly manages your small repair needs to keep you running at your peak at all times.

Depot Repair
Network Monitoring and Management

Remote Services

Comm-Works’ IT support services are nonintrusive and performed remotely. You will not even know we are there as we do not interrupt your workflow as we monitor and maintain your IT network systems for peak security and efficiency.

Field Services

In the event of a system failure, our maintenance contracts will keep you covered for everything, including replacement parts. Our skilled technicians are available globally for all of your sites. We offer multi-channel support access, and in an urgent case can have an experienced technician on-site in as little as four hours.

Field Services

How does it work?

Learn more in these case studies from our clients:

Retail Support Services

Retail Support Services

Support services, project management, and installation of Cabling, CCTV, ATM, and POS systems

Financial VoIP Installation

Financial VoIP Installation

VoIP, cabling, configuration, staging and equipment installation

Retail POS Installation

Retail POS Installation

Integration and installation services with comprehensive project management

Retail Network Services

Retail Network Services

Warehousing, staging, configuration, deployment, and project management

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Lifecycle Management

Lifecycle Management

Engineering, implementation, operations, and continual service improvement

Comm-Works Coverage

Comm-Works Coverage

Comm-Works provides 24/7/365 support to over 150,000 client locations

Comm-Works Overview

Comm-Works Overview

Comm-Works becomes part of your team so you can focus on what’s important

Professional Services

Professional Services

Our professional services guarantee efficient operations and predictive service execution

Talk to our representatives to find out how our network configuration and staging services can work for your business.