Network Operations Center (NOC) – Network Monitoring Services

Network Operations Center (NOC)

A Proactive Approach to Network Monitoring & Management

The health, security, and capacity of your organization’s infrastructure are essential to ensure optimal network productivity and performance. As network infrastructure problems occur within your business, it is vital that your team resolve the issues as soon as possible. Extended downtime can be costly, and with your business continuity in question, could result in lost profits and missed opportunities.

Comm-Works’ Network Operations Center (NOC) provides the optimal amount of proactive network monitoring & management that you need to ensure these incidents are detected and resolved immediately, offering you the highest standard of uptime. Helping you reach your organizational goals faster.

Our centralized Network Operations Center is staffed by industry experts, providing 24/7/365 monitoring, management and support for your network. From troubleshooting to the configuration, the NOC assures the reliability and stability of your network, identifying and resolving issues before they interrupt business workflows.

It’s time to rest easy with improved response times and better system availability. Spend time nurturing customers and growing your business, not managing your network. Make a move to Comm-Works’ Network Operations Center today.

Network Solutions Managed Services

Supportworks, Comm-Works’ global managed services, continually monitor the stability and security of your IT network so you can experience maximum network uptime, increase your efficiency, and focus on your core business functions.

Superior Network Monitoring and Management

Comm-Works’ IT support and management systems are nonintrusive; performing remotely without interrupting your workflow to ensure your IT network is healthy and secure. By monitoring the performance of your critical devices, applications, and IT resources, Comm-Works can identify and resolve issues before they affect the end user.

Network Monitoring
Help Desk Outsourcing

Taking calls from end users is time-consuming and takes your focus off network management and planning. Our North American based help desk service operates 24/7/365 with an 80% average resolution rate on the first call. We handle end users so your staff can focus on high-level projects.

Preserve, maintain and gain with Comm-Works’ 24/7/365 Global Support Services. Do not spend precious resources on technology downtime, Comm-Works is your single-source IT and network provider, proactively ensuring you are running at peak performance.

IT Support
98
PERCENT

First call resolution

7
MINUTES

Average response time

64
MINUTES

Average resolution time

500000
TICKETS

Resolved

Connectivity

Your Business is Only as Strong as Your Connection

Talk to our representatives to find out how our Network Operations Center (NOC) services can work for your company.