Voice/Hosted Voice

Voice

Comm-Works understands that a business is only as strong as its ability to stay connected, making a reliable phone system much more than just a cost of doing business, but an asset in driving business. Our solutions are customizable, convenient, secure, and cost-effective, with 24/7/365 IT support services.

Comm-Works Voice technology has many benefits. It offers convenience by allowing sites in multiple locations to have the same phone system, making connection to any location simple, fast, and cost-effective. Calls between locations are “on-net” and do not incur charges, as sites share an Automated Attendant and call coverage services. Our Voice technology also gives employees the freedom of mobility. By maintaining Calls/Voicemails, Comm-Works can ensure compliance and the security of your business, all while giving your employees the freedom to safely use their cellphones. Lastly, Comm-Works Voice technology offers automated customer service through our Call Center. This service has the ability to route calls by time of day or language skills. The Interactive Voice Response (IVR) technology offers efficient, customer-friendly routing and reports.

All information and data is secure, as it is safely stored in the cloud. Cloud services offer convenience, cost efficiency, and the opportunity to outsource key IT functions. Comm-Works promises to match your business with a hosted service that meets the needs of each individual location, providing you with the best feature functionality, resiliency, flexibility of configuration, management, and support.

Here at Comm-Works, we will work with you in developing a single voice solution fulfilling your every need and providing you with 24/7/365 support even after installation.