Comm-Works has a vast global partner network filled with qualified technicians. This immense network enables Comm-Works to handle multiple sites, simultaneously, over a global geographic area of more than 100 countries and quickly scale field resources to meet our customers’ needs. Trained and certified on a variety of platforms, these service partners are on call 24 hours a day, seven days a week and are flexible as to what type of equipment is necessary to install and service.
Comm-Works has the highest quality standard in the industry. We maintain this standard by consistently monitoring our partners. We carefully screen and qualify all service partner technicians and maintain insurance certificates, W-9 certificates and non-compete agreements. The Comm-Works Vendor Management team also continually monitors the following criteria for our service partners:
- Overall performance
- On-time arrival and completion
- Professionalism and appearance
- Quality of deliverables and technical competence
- Invoicing accuracy and timeliness
Comm-Works continuously conducts audits to validate that technicians' performances are always meeting these requirements as well as the customers’ needs. Comm-Works’ close relationship with its partners helps ensure reliable, high-quality work every time.