Audio/Video Solution for Enterprise Software Developer

Executive Summary

Industry: Software Services
Technology: Cabling, Audio Visual
Business Challenge: To provide all locations with Audio/Video deployments.
Services: Design, Consult, Install, Support, Materials, and Project Management
Business Result: Comm-Works streamlined their Audio/Video solutions globally.

Customer Profile

Since 1981, this software company has been leading the industry with their enterprise resource planning software and services. They own offices in 24 different countries and have acquired $2 billion in revenue, yet, they continue to grow.

Business Drivers

With offices disbursed across the globe, this software developer required a partner with multifaceted capabilities. They desired a collaborator with the ability to design, install, and provide long term support for all of their global enterprise locations, used for Audio/Video deployments. With a pressing need for efficient collaboration between offices, this company contracted Comm-Works as their primary partner. Instead of making the decision to collapse, condense, and move three of their DC properties to a new location, they entrusted Comm-Works as their consultant, designer, integrator, technology supporter, and procurer of all materials needed for the project.

Scope of Work

This software company chose to utilize Comm-Works and its international project management service model, permitting Comm-Works to provide their company’s service developer with comprehensive services which were used to quickly condense their DC offices. For each deployment project, Comm-Works’ customers gain peace-of-mind knowing that their single point of contract keeps them in continuous communication, allowing projects to run smooth and efficiently.

The solution was deployed throughout several floors, requiring floor to floor LAN network, and POE switch connectivity to the AV and IP speaker devices. Throughout, this project, Comm-Works completed 34 conference rooms and common areas comprised of Cisco telepresence, projection systems, and large flat screen displays. Additionally, custom cabling was required to manage hidden cable runs through floor troughs, behind walls, and in ceilings to support required aesthetics.

Results & Value

As a result, the customer was able to condense all of their offices within their desired time frame. Their director of facilities stated, “Comm-Works team certainly performed as they said they would. They engineered the solution and helped us establish our global collaboration strategy. Then with near flawless installation, we turned up our new location on time and in budget. Working with Comm-Works makes my job easier. I am confident that they will perform consistently on the rest of our properties.”

In this effort, both Comm-Works engineers and the facilities team were able to leverage usable and existing AV and Audio equipment. This equipment was integrated with new systems, which saved time and money. Today, Comm-Works continues to deploy this proven service lifecycle and streamlining their AV solutions to all of their locations.