Infographic: Should You Be Outsourcing IT? Pros vs. Cons

IT Insourcing vs Outsourcing

Infographic: Should You Be Outsourcing IT? Pros vs. Cons

Is Outsourcing IT the Best Decision for Your Business?

When it comes to sourcing IT help for your business, you may be trying to determine whether you should outsource IT through a managed IT services provider (MSP). When it comes to outsourcing IT services, how do you know what is best for your business?

Businesses need to carefully review the pros and cons of both options to determine the best way to save money. With a dramatic upswing in technology growth, nearly all companies are in need of some IT support. Insourcing may seem like a good upfront option. However short-term projects or even your everyday IT needs may be more efficiently outsourced than managed in-house.

We have compiled the list below, weighing the pros and cons to assist with your decision. Although, having a solid understanding of what outsourcing technology entails is an essential first step in your decision process.


What is Insourcing IT?
When you bring your IT staff in-house, you need employees to perform the work internally; this takes internal IT resources and may require employees you currently do not have. If you design new software or build out parts of your business that need long-term IT support, you have to decide if you want your internal IT department to continue to manage the progression or hand them off to an outside service provider. New business processes often require additional training and education for your team as well.

What is Outsourcing IT?
When you are outsourcing technology, you are using external service providers to perform some or all of your organizations IT workload. This can be business processes, applications, and infrastructure. Outsourcing your IT can help your business manage IT budget, increase efficiencies, accelerate time to market, and ultimately improve customer satisfaction.

IT Outsourcing vs Insourcing

Now that we have gone over the pros and cons to both outsourcing IT and the alternative, it is time to weigh your options and evaluate the best fit for your business.

If you choose to outsource IT services, it is essential to talk to your managed service provider to ensure they can proactively address some of the outsourcing downsides we have listed above. Remember, when outsourcing technology, careful planning, constant communication, clearly articulated needs, requirements, and expectations are critical in a successful project that is on-time, within budget, and fitting of both parties expectations.

Kelsey Dahl

Marketing Coordinator at Comm-Works

Kelsey currently serves as the Marketing Coordinator for Comm-Works. She possesses experience in the marketing and communications space, and has worked in a variety of fields including technology and retail. She holds her Bachelor of Arts in Strategic Communications from the University of Minnesota Twin Cities and in her spare time, you’ll find her discussing fashion and design, her passion for animals, and spending time with family.

Learn more about how you can find the best MSP for your business, the criteria you should be looking for, and tips for getting the most out of your provider through our new blog series.

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