Comm-Works offers expert solutions for all your repair and maintenance needs. From routine services such as moves/adds/changes (MACs), to troubleshooting and equipment repair, Comm-Works has you covered on a 24x7 basis. On-site or remote, we have the capabilities and resources to get the job done right.
Comm-Works provides support for our customers through our
Network
Operations
Center and Help Desk. We create customized, full life-cycle maintenance plans to fit the unique and dynamic service needs of each client's enterprise network. With our network of more than 12,500 technicians across
North America , we can provide you with experienced local maintenance technicians whenever, wherever. Consider Comm-Works as your single-source service partner.
Network Operations Center/Help Desk
For many businesses, the strength of their IT backbone determines their ability to respond to and retain customers. Comm-Works can manage the complexity of your enterprise infrastructure and monitor all the mission-critical operations to make sure services are always available. Our state-of-the-art
Network
Operations
Center gives companies of all sizes access to the most sophisticated monitoring tools and equipment.
Comm-Works uses a modular approach to network management, allowing monitoring services to be customized to fit your particular needs. Our Internet-based monitoring reports allow you to see a clear picture of your network bandwidth usage and allocations. Enterprise-wide monitoring provides alerts of failed network devices or circuits, as well as identifying any possible security concerns.
Comm-Works' co-location services include a business continuity/disaster recovery service that minimizes downtime in the event of a major event. Our infrastructure service offerings address the entire IT Infrastructure life cycle and include:
• 24 x 7 x 365 Network Monitoring & Fault Management
• Controlled Fail-Over Testing of Redundancy Links
• Web-accessible Reporting and Monitoring
• 15- Minute Failure Notification
• Active and Passive Performance Monitoring
• Multi-Vendor Dispatch and End-to-End Solutions Management
• Bandwidth Availability and Response Time SLA-Guaranteed
One call. We take IT from there. Anywhere. 1.800.853.8090.
